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At Island Farmer Grow Shop Tenerife, we strive to offer high-quality products and satisfy our customers. If, for any reason, you are not satisfied with your purchase, we accept returns and provide warranties on our products.


Returns

If you are not satisfied with your purchase, you can return the product within [number of days] days from the delivery date. The product must be in its original and unopened condition, with packaging and labels intact. To request a return, please send an email to our customer service team at info@island-farmer.com, including your name, order number, and reason for the return. Our customer service team will contact you and provide you with return instructions.

 

Warranties

We offer warranties on our products to protect you from any defects or quality issues. If your product has any defects or issues, please contact our customer service team at info@island-farmer.com so that we can address the problem. If the issue cannot be resolved, we will replace the product or issue a full refund.

Please note that our warranty does not cover damages caused by misuse, negligence, or unauthorized use of the product. Additionally, the warranty applies only to products purchased directly from Island Farmer and not to products purchased through third parties.

 

Shipping

If your product arrives damaged or defective, please contact our customer service team at info@island-farmer.com so that we can address the issue. If your product needs to be returned, we will cover the return shipping costs and send you a replacement at no additional cost.

If you have any questions about our return and warranty policy, feel free to contact our customer service team at info@island-farmer.com. We are here to assist you and ensure that you are satisfied with your purchase.